Shipping policy

Shipping Policy

Effective Date: 2025-09-08
Company: JOVI Nutrition LLC

Order Processing

Orders are processed within 1–3 business days (Monday–Friday, excluding weekends and holidays).

Orders placed on weekends or holidays will be processed the next business day.

You will receive:

  • An order confirmation email after placing your order

  • A shipping confirmation email once your order has been dispatched

Shipping Fees

We offer FREE SHIPPING on all orders within the United States.

Delivery Times

Standard USA Delivery:
• Estimated delivery time is 3–7 business days after dispatch

Delivery times are estimates and may vary due to:

  • Carrier delays

  • Weather conditions

  • Holidays or peak shipping periods

Shipping Coverage

We currently ship to all locations within the United States only.

At this time, international shipping is not available.

Tracking Information

Once your order ships, you will receive a confirmation email containing your tracking number.

You can track your order from dispatch until delivery using the provided tracking link.

If you do not receive tracking information within 4 business days, please contact us.

Delivery Delays or Issues

While we work closely with our shipping partners, JOVI Nutrition LLC is not responsible for delays caused by:

  • Shipping carriers

  • Weather or natural disruptions

  • Incorrect or incomplete addresses provided at checkout

If your order is delayed, lost, or damaged in transit, please contact us immediately so we can assist in resolving the issue.

Incorrect or Incomplete Address

• Customers are responsible for providing accurate and complete shipping information
• Address changes must be requested immediately after placing an order
• Once an order has shipped, we cannot change the delivery address
• Orders shipped to incorrect addresses are non-refundable unless returned to us

Undelivered or Returned Packages

If an order is returned due to:

  • Incorrect address

  • Failed delivery attempts

  • Refusal at delivery

We will contact you to arrange reshipment.
Additional shipping fees may apply.

Contact Us

For any shipping or delivery questions, please contact us at:

JOVI Nutrition LLC
Address: Jovi Nutrition LLC, 1603 Capitol Ave ste 415, Cheyenne Wyoming 82001, United States
Phone: +18667001405
Email: info@jovinutrition.com